FAQ

FAQ

FAQ

 What happens if there is inclement weather on our scheduled date?

  • Photographers work around the weather because it has such a substantial impact on the final marketing materials for the home. It is not possible to fly drones, take photos, and get footage if it is raining and windy. 
  • Be prepared to have your contact agent call and reschedule your photo shoot if the weather is terrible. If a professional determines we should wait, trust them that it is for the best.

 

What does HDR Mean?

  • HDR stands for High Dynamic Range and refers to a technique that expresses details in content in both very bright and very dark scenes. It offers a more natural and realistic picture output even with a widened range of contrast.


Suggestion when photographing your property with tenants leasing your property?

  • it is very important that the tenants understand the importance of having the home in its best appealing condition. Since they are paying rent, it might be in the owner’s best interest to offer an incentive. Please note that the photographer will not be moving furniture, making beds or putting laundry in the closets. 

 

How long will it take to photograph my property?

  • The shoot will take between 1 -2 hours. Most interior homes can be shot in 1 hour.
  • With exterior and ariel drone an additional 1-2 hours

 

Who retains copyright to the home digital images?

  • The photographer (Derus Real Estate Photography) retains the copyrights as is standard practice in the photography industry. However, you have the rights to use the photographs for the purposes designated in the contract. No tangible personal property is transferred to the customer in this contract.

 

How are the photos delivered?

  • The photos will be delivered via an email link from Dropbox where you will be able to download the images.

 

What resolution are the photos?

  • The photos are high resolution suitable for print or internet usage.


What form of payment taken?

  • Cash, check, Venmo, and credit card

 

What is turnaround time?

  • Final product in 24-48 hours

How do I prepare for my shoot?

Please follow the following guide to best prepare your property for photo shoot:


Interior:

  • declutter counters with minimum items; store small counter appliances
  • sinks empty and clean
  • depersonalize home of family photos etc.
  • vacuum and mop floors
  • clean windows and mirrors
  • no non-working lights or fixtures; replace light bulbs, if needed 
  • keep horizontal blinds down; open blades in a flat position to see the exterior; turn blades up a little to avoid an unwanted outside view
  • vertical blinds usually look best fully open; most important thing is any wall with multiple window coverings is adjusted all the same.
  • turn off all fans
  • store pet dishes and beds
  • turn off televisions and computers
  • remove magnets, photos from refrigerator
  • beds must be made
  • toilet seats down
  • completely clear bathroom counters
  • remove shampoo, soaps and conditioners from the bath or shower
  • turn on all lights; if needed, the photographer will adjust the lighting accordingly

 

Exterior:

  • park vehicles away from the house or in the garage; close the garage door
  • freshen landscaping
  • hide the trash cans; best place is in the garage
  • sweep all walkways
  • spread fresh mulch if needed
  • remove debris, pool hose, and toys from the pool
  • organize and clean the grill
  • straighten outdoor furniture
  • mow the grass, rake leaves, pull weeds, and remove any dead vegetation
  • blow off the driveway, pressure wash if needed
  • blow off the roof if needed

 

Services not included:

   •   moving or re-arranging furniture

   •   making beds, cleaning, dusting or de-cluttering

   •   picking up toys or yard items

   •   “Photoshoping” out vehicles, walls, damaged walls, power lines, wall pictures, cords, etc.

   •   touching any personal bathroom supplies (shampoo, toothbrushes, deodorant, towels)


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